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Credit Hold remove?

I wish that when payment is being posted for a customer on credit hold, that a notice comes up asking if we want to take that customer off of hold. The two events, credit hold and payment are disjointed.
Guest 29 days ago in All other suggestions 0 We're Taking A Look At This

Display void date and amount for Vendor checks

Currently, when a check is voided, the system shows “Voided” in the amount field on reports and does not display the void date. When drilling down on transactions in Vendor Inquiry on the check, the void date does not appear. The original check da...
Coleen Graber 29 days ago in All other suggestions 0 We're Taking A Look At This

Allow report refresh while inside preview

I see the most benefit for this in the "On Order Report" function. We have inventory coming and leaving every day, all day long. 1000's of part #'s. It would be awesome to live refresh a report as I'm looking at it. Like hitting F5 in a web browse...
Jessica Smith 7 months ago in All other suggestions 0 One For The Future

Why cant you void a cash receipt?

You can void check and credit card payments from customers but no cash receipts? Sometimes there is a mistake that needs to be fixed...
TRACY LYONS 6 months ago in All other suggestions 0 One For The Future

Create an Audit Log for entries

It would be helpful to have an audit feature added to the software. Other software I've used has an audit log that can be run by user / by module. It allows visibility to who posted an entry and when (date / time stamp). Helpful in researching / t...
Guest 5 months ago in All other suggestions 0 One For The Future

Add the ability to create a positive pay file

As a check to prevent fraud, more banks are requiring the use of this file to provide a check between the checks that were printed and those processed by the bank.
Kim Crabtree 7 months ago in All other suggestions 2 Great Idea Currently In The Works

Print a receipt for a customer payment

It would be a helpful addition to be able to Print a Receipt for Payment right from the BW software. Currently, if a customer requests a receipt for payment, something needs to be made up in Word.
Kim Crabtree 7 months ago in All other suggestions 0 One For The Future

More fields need to be importable

We have a catalog of nearly 40K SKUs. Business Works does not allow us to import Unit Cost, Best Cost, Last Cost, [vendor] Minimum [order qty], or [vendor] EOQ. This is a problem, since we use all those fields, and have to MANUALLY ENTER THEM for ...
Guest 7 months ago in All other suggestions 1 One For The Future

Support international addresses

Provide an option for international addresses or additional address line fields/spaces. Sometimes there is not enough room for an international address. This is a major issue and our most important request.
Guest 7 months ago in All other suggestions 0 Great Idea Currently In The Works

Make closed purchase orders viewable without having to print them.

After a purchase order is received, the accounts payable person needs to compare the invoice to the purchase order amount. However, if it is closed due to being fully received, the only way to view the actual PO is by printing it.
Dale Schriver 3 months ago in All other suggestions 0 We're Taking A Look At This