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Sage BusinessWorks Ideas Portal
Status We're Taking A Look At This
Created by Melanie Zembardo
Created on Jan 9, 2025

Edit Customer Invoices

After a Customer Invoice is created in Order Entry, if we have to change a ship to address, or correct the Customer PO Number, it would be helpful to be able to edit instead of VOID the invoice, reopen the order and re-invoice for such a simple fix.

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  • Electric Service
    Sep 9, 2025

    I'm a little late to the party, but just read through the latest suggestions. You can make some of these changes to an invoice created in Order Entry by going to the Accounts Receivable module, transactions, modify invoice terms/header option. Your change will be saved after you post and you can reprint the invoice from OE with the modified information.

  • Ashleigh Boyd
    May 21, 2025

    I vote in favor of this change. It would be extremely helpful to have the ability to edit a customer invoice after it's been created in Order Entry—especially for simple corrections like updating a ship-to address or customer PO number. Avoiding the need to void, reopen, and re-invoice would save time and reduce unnecessary steps for minor fixes. Not to mention that it would also make the customer account look cleaner.

  • Melanie Zembardo
    Jan 9, 2025

    In addition, just plain edit any field. I have to VOID invoices all the time because there is a Back Order that wasn't entered correctly.