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Sage BusinessWorks Ideas Portal
Status We're Taking A Look At This
Created by Melanie Zembardo
Created on Jan 9, 2025

Edit Customer Invoices

After a Customer Invoice is created in Order Entry, if we have to change a ship to address, or correct the Customer PO Number, it would be helpful to be able to edit instead of VOID the invoice, reopen the order and re-invoice for such a simple fix.

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  • Ashleigh Boyd
    May 21, 2025

    I vote in favor of this change. It would be extremely helpful to have the ability to edit a customer invoice after it's been created in Order Entry—especially for simple corrections like updating a ship-to address or customer PO number. Avoiding the need to void, reopen, and re-invoice would save time and reduce unnecessary steps for minor fixes. Not to mention that it would also make the customer account look cleaner.

  • Melanie Zembardo
    Jan 9, 2025

    In addition, just plain edit any field. I have to VOID invoices all the time because there is a Back Order that wasn't entered correctly.