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Sage Business Works Ideas Portal
Status Great Minds Think Alike - This Exists Today
Created by Sue Newman
Created on Jul 18, 2023

Reprinting Invoices from Order Entry Module

We have one person creating and posting the invoices and then another person actually emailing the invoices to the customers by using the "Reprint Invoices" from our Order Entry Module. When I email invoices from our Order Entry Module, I have to reopen the "Reprint Invoices" window each time. It would be nice if the "Reprint Invoices" would automatically pop back up instead of closing. My invoices are not always in numeriac order until the end of the sequence so I am entering one invoice number at a time but having to reopen the "Reprint Invoices" window for each. I have noticed this is a option in the Inventory Control Module for the "Print PO" window and it can be turned on or off in the Utilities for the Inventory Control Module depending on the preference of the user.

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  • Jessica Smith
    Reply
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    Apr 3, 2024

    Yes! That is exactly what we did to fix this.

  • Sue Newman
    Reply
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    Apr 3, 2024

    I have turned off the "auto-close report setup option" under utilities, user preferences several weeks ago. This has fixed the issue of having to reopen the "reprint invoices" every time. I am very happy with this fix.

    1 reply
  • Admin
    Kim Crabtree
    Reply
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    Apr 3, 2024

    ****Response from Sage****

    Thank you for your suggestion. Have you tried turning off the option to 'Auto-close report setup options' under Utilities, User Preferences? This needs to be set for each user using Sage BusinessWorks and will keep the screen open after printing. Please let us know if this resolves your suggestion.