All ideas

It used to be so much easier to get help & now it's a pain to get help. I am not able to get into the customer portal & had to rely on an agent to help me but now we do not even get to choose a time that works for us. It is very frustrating!

it would great if we also had the option to email the receipt to the customer (that way we don't have to copy and paste) as you can only currently print the receipt thanks for hearing our ideas and applying them along the way :)

Adding the ability to receive a notification that a customer requires emailing invoices rather than receiving through the mail would be very helpful. Currently you just have to remember who needs their invoices emailed to them.

When accounting has questions on why a credit memo was input, they don't know who to ask as there is no sales person or user name anywhere on a credit memo.

It would be lovely to have a Zoom View Feature in Sage Business Works as some of the fields are so tiny that it’s difficult to use without. Please build in zoom options or the ability to resize the windows so that we can make the software bigger o...

Enter each employee's time for the week into whichever job they worked on. At the end of the pay period, payroll would pull each employee's time from Job Costs. This would eliminate clerical errors by not having to enter Payroll Time Card Entries.

Make 3 lines for the shipping address instead of only 2

Add a sales tax state field identifying the state that is separate than the tax code field. Make reports sortable by state. Also, we have customers who are taxable on some sales categories and exempt on others. It would be nice to able to identify...

Adding a search field to initial balances in General Ledger would make it easier to select specific accounts that need to be added.

After a Customer Invoice is created in Order Entry, if we have to change a ship to address, or correct the Customer PO Number, it would be helpful to be able to edit instead of VOID the invoice, reopen the order and re-invoice for such a simple fix.