All ideas

In Custom Reports and Custom Exports, Edit mode allows the Template Name to be changed. However, renaming the template causes any customizations made in Design to be lost. It would be helpful if the Template Name could be changed without affecting...

In SP1 for BW 2026 there was a warning added if you were adjusting the invoice number that is auto-generated in Order Entry Invoicing. This simply adds an additional step for our company, it would be nice to have the option of disabling this warni...

When accounting has questions on why a credit memo was input, they don't know who to ask as there is no sales person or user name anywhere on a credit memo.

Adding the ability to receive a notification that a customer requires emailing invoices rather than receiving through the mail would be very helpful. Currently you just have to remember who needs their invoices emailed to them.

Exportable Sales Tax Report

it would great if we also had the option to email the receipt to the customer (that way we don't have to copy and paste) as you can only currently print the receipt thanks for hearing our ideas and applying them along the way :)

It would be lovely to have a Zoom View Feature in Sage Business Works as some of the fields are so tiny that it’s difficult to use without. Please build in zoom options or the ability to resize the windows so that we can make the software bigger o...

It used to be so much easier to get help & now it's a pain to get help. I am not able to get into the customer portal & had to rely on an agent to help me but now we do not even get to choose a time that works for us. It is very frustrating!

After a Customer Invoice is created in Order Entry, if we have to change a ship to address, or correct the Customer PO Number, it would be helpful to be able to edit instead of VOID the invoice, reopen the order and re-invoice for such a simple fix.

we use different numbers