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Modify a credit card charge that's pending

Our company policy is we only charge for what we are shipping. We run into situations where we process a credit card for $xxxx.xx and after the ticket is pulled for shipping, the warehouse alerts us that we are missing something that we shouldn't ...
Jessica Smith over 1 year ago in All other suggestions 0 We're Taking A Look At This

Why arent changes allowed when converting a sales order to invoice?

When converting a sales order to an invoice, we should be able to make line item changes on the fly. When I have a customer on the phone and I convert and order, then he says at last minute to add something, I have to back out of everything and th...
TRACY LYONS over 1 year ago in All other suggestions 0 We're Taking A Look At This

Sales Rep prompt when invoicing

We would like an automatic prompt when invoicing a customer to remind our sales staff to put in the sales rep name. They forget to go to the header screen if they don't need to add a PO. If it could be on the main customer screen, or prompt them b...
Guest 8 months ago in All other suggestions 0 We're Taking A Look At This

Display credit memos in the Customer Invoice Inquiry list

The invoice and credit modules do not interact. It would be nice if wherever we can look at customer invpoces we could also see the credits. Not just inventory inquiry, but also when posting customer payments it would be nice to apply credit at th...
TRACY LYONS over 1 year ago in All other suggestions 1 One For The Future

Reprinting Invoices from Order Entry Module

We have one person creating and posting the invoices and then another person actually emailing the invoices to the customers by using the "Reprint Invoices" from our Order Entry Module. When I email invoices from our Order Entry Module, I have to ...
Sue Newman over 1 year ago in All other suggestions 4 Great Minds Think Alike - This Exists Today

Maximize Post to Journals window

We use BusinessWorks for a significant amount of entries and the small window and size 6 font is difficult on our eyes and looks minuscule on our large monitors. Your product does not appear proportional to all other software products we have open...
Kim Crabtree over 1 year ago in All other suggestions 2 We're Taking A Look At This

Allow Admins to Set Password Expiration Limits

Let admins set an password expiration limit, so that user's are forced to change their passwords after X days (e.g. 90 days). Or at least have a report to that admins can see how long it's been since a user last changed their password, so they can...
Guest over 1 year ago in All other suggestions 0 We're Taking A Look At This

Add more lines in the sales taxes module to account for additional sales taxes

Currently there are three lines for sales taxes in the module. The state / counties have added additional sales taxes as separate from the existing taxes. This effects the invoicing and reporting required.
Guest over 1 year ago in All other suggestions 0 We're Taking A Look At This

Update the tab key for credit memo's in AR

Habitually, I tab when creating a sales order, invoice, in payroll, pretty much everything. Except AR Credit Memos. Enter the reference line, tab and it takes you directly to the invoice number, reverse tab takes you back to the reference line.
Guest 4 months ago in All other suggestions 0 We're Taking A Look At This

HIghlighting line items for P & L reports. this use to be a feature but with upgrades it's no longer a feature. it was so helpful with yearend and qrtly reviews.

Hello, one of the features that I miss is when I’m viewing yearend and Quartey P & L reports, and other reports is to highlight each line item in preview. This was always a plus when viewing comparable years. If you can add this feature back t...
Melvin Davis over 1 year ago in All other suggestions 0 We're Taking A Look At This