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Modify a credit card charge that's pending

Our company policy is we only charge for what we are shipping. We run into situations where we process a credit card for $xxxx.xx and after the ticket is pulled for shipping, the warehouse alerts us that we are missing something that we shouldn't ...
Jessica Smith over 1 year ago in All other suggestions 0 We're Taking A Look At This

Why arent changes allowed when converting a sales order to invoice?

When converting a sales order to an invoice, we should be able to make line item changes on the fly. When I have a customer on the phone and I convert and order, then he says at last minute to add something, I have to back out of everything and th...
TRACY LYONS over 1 year ago in All other suggestions 0 We're Taking A Look At This

Display credit memos in the Customer Invoice Inquiry list

The invoice and credit modules do not interact. It would be nice if wherever we can look at customer invpoces we could also see the credits. Not just inventory inquiry, but also when posting customer payments it would be nice to apply credit at th...
TRACY LYONS over 1 year ago in All other suggestions 1 One For The Future

Reprinting Invoices from Order Entry Module

We have one person creating and posting the invoices and then another person actually emailing the invoices to the customers by using the "Reprint Invoices" from our Order Entry Module. When I email invoices from our Order Entry Module, I have to ...
Sue Newman over 1 year ago in All other suggestions 4 Great Minds Think Alike - This Exists Today

Maximize Post to Journals window

We use BusinessWorks for a significant amount of entries and the small window and size 6 font is difficult on our eyes and looks minuscule on our large monitors. Your product does not appear proportional to all other software products we have open...
Kim Crabtree over 1 year ago in All other suggestions 2 We're Taking A Look At This

Ability to link multiple customer sales orders or add notes to a Purchase Order.

As a company who creates purchase orders for more than one customer or sales order, it is difficult to keep track of which sales orders are linked to a PO. It would be great to attach sales orders from the purchase order itself or at least add not...
Kassandra Dorsey 21 days ago in All other suggestions 0 We're Taking A Look At This

several user can be in the same customer ID

It would be nice if several user could be in the same customer ID. There are times one user is trying to post a payment while another user is trying to type a quote or create an invoice. We are not able to do it as the account is locked.
ashley padgett 21 days ago in All other suggestions 0 We're Taking A Look At This

Add the ability to see when a Pick Ticket has been printed.

Currently, users are only able to see when a sales order has been (printed). Would be highly beneficial to see when a Pick Ticket has been printed with the acknowledgement of it being a Pick Ticket.
Kassandra Dorsey 21 days ago in All other suggestions 0 We're Taking A Look At This

be able to reprint a packing slip

It would be nice to be able to reprint a packing slip after the invoice has taken place. There are times when a customer would like a packing slip after the fact as it was lost or someone else needs a copy (without prices) and we have to do a scre...
ashley padgett 21 days ago in All other suggestions 0 We're Taking A Look At This

Increase character field in AR

OE -> Void Invoices Please increase the character field length in Void Invoices "Reference #" field, as we run 6-digit invoices and prefer to add a single "9" digit as a prefix to the invoice # when voiding for a clean paper trail.
Guest 6 months ago in All other suggestions 0 We're Taking A Look At This