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Make serial numbers searchable without having to know the item#

I have 35,000 different line items that are serialized. It would be helpful to have a serial number search so I can figure out what the item is and display the invoice details of the end user it was invoiced to. I cannot waste time running useless...
TRACY LYONS 12 months ago in All other suggestions 0 We're Taking A Look At This

Enter items that shipped

When creating sales orders with 150+ items, and shipping partials of 1-10 items, it is inefficient to click every line of the order that does not ship and change the ship quantity to zero. It would be easier to have an election to ship all or part...
Guest 6 months ago in All other suggestions 0 We're Taking A Look At This

Allow copy & paste in Invoice Inquiry Module

When tracking a package for a customer, we use the Invoice Inquiry Module and click on "Addresses". The "Ship Via" section includes our tracking number that we enter at the time of invoicing. It would be super efficient if we could copy from this ...
Jessica Smith 12 months ago in All other suggestions 0 We're Taking A Look At This

OE - Invoicing - it would be nice to have a feature listed in summary close to freight to add fees that aren't taxed.

We use Square for credit card payments and it's fairly new to us. Square charges a fee to do this and we charge the customer. As of now, I have to put it in the body of the invoice and not tax it. There may be a way to do this and I just don't kno...
Guest 12 months ago in All other suggestions 0 We're Taking A Look At This

Add option to include Cancelled State to the Order Entry Sales Order Report

In OE, Reports, Sales Order Report , the status to include does not include the Cancelled Status Customers would like to see the Cancelled status added to the Sales Order Report. During the pandemic, customers are cancelling orders. They later wan...
Coleen Graber 12 months ago in All other suggestions 0 We're Taking A Look At This

Void Invoice "Note" is not visible anywhere

When you void an invoice you can enter a short note, but once you post it, the comment is not visible anywhere unless you print it. It would be helpful to see that comment in invoice inquiry.
TRACY LYONS almost 1 year ago in All other suggestions 0 We're Taking A Look At This

Error: "CANNOT VOID INVOICE. You can void only invoices that have not had any adjustment activity."

When customer receives this message, Error: "CANNOT VOID INVOICE. You can void only invoices that have not had any adjustment activity." include in message link to existing Knowledge Base article on how to resolve Error: "CANNOT VOID INVOICE. You ...
Coleen Graber 6 months ago in All other suggestions 0 We're Taking A Look At This

In Payroll Register Report, Allow Conditioning to Isolate Specific Fringes

In Payroll Register Report, it would be very handy if one the Fringe ID Condition were available so that one could get employee date range totals for specific fringes. I understand that there's an Employee Fringe Totals report, however, there's no...
Guest 6 months ago in Payroll suggestions 1 We're Taking A Look At This

Add Vendor Name to Parts On Order Report

It would be helpful to have the vendor name added to the "Parts on Order Report". We have thousands of parts and having the vendor name readily available would reduce the amount of back and forth required to gather that information and make invent...
Guest about 1 year ago in All other suggestions 0 We're Taking A Look At This

Quantities available in the Maintain Parts

It has been brought to my attention from our sales staff that instead of just having the unit cost greyed out when you have quantities on hand, it would be helpful if you could use a Microsoft trick and hover your mouse over the Quantities Tab and...
Sue Newman about 1 year ago in All other suggestions 0 We're Taking A Look At This